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small{color:var(--muted);text-transform:uppercase;letter-spacing:.06em;margin-bottom:3px;font-size:9px;font-weight:700}.ticket-card-title strong{text-overflow:ellipsis;white-space:nowrap;font-size:14px;overflow:hidden}.ticket-type-icon{border-radius:11px;flex:none;justify-content:center;align-items:center;width:36px;height:36px;display:inline-flex}.ticket-type-icon.is-technical{color:#3c3796;background:#eceafc}.ticket-type-icon.is-facility{color:#17685a;background:#e2f5f1}.ticket-card-excerpt{color:#686978;-webkit-line-clamp:2;-webkit-box-orient:vertical;min-height:40px;margin:0;font-size:12px;line-height:1.55;display:-webkit-box;overflow:hidden}.ticket-card-context{color:var(--muted);flex-wrap:wrap;gap:4px 12px;font-size:10px;display:flex}.ticket-card-context span:not(:last-child):after{content:"·";color:#c1bfca;margin-left:12px}.ticket-card-footer{color:#777887;border-top:1px solid #eeedf3;justify-content:space-between;align-items:center;gap:10px;min-height:31px;margin-top:auto;padding-top:11px;font-size:10px;display:flex}.ticket-card-footer>div{gap:10px;display:flex}.ticket-card-footer>div span{align-items:center;gap:4px;display:inline-flex}.ticket-unassigned{color:#9b6715;font-weight:800}.ticket-panel>.pagination{margin:0 -18px -18px}.ticket-modal.modal-wide{width:min(100%,980px)}.ticket-modal .modal-header{margin-bottom:18px}.ticket-modal .modal-header h2{font-size:19px}.ticket-modal .modal-header p{max-width:720px;font-size:10px}.ticket-composer-form{gap:14px;display:grid}.ticket-composer-form>.notice,.ticket-detail-notices .notice,.ticket-case-block>.notice{margin:0}.ticket-form-section{border:1px solid var(--line);background:#fff;border-radius:15px;gap:14px;padding:16px;display:grid}.ticket-form-section>header{align-items:flex-start;gap:10px;display:flex}.ticket-form-section>header>span{color:#fff;background:var(--purple);border-radius:9px;flex:0 0 27px;place-items:center;width:27px;height:27px;font-size:11px;font-weight:800;display:grid}.ticket-form-section>header strong,.ticket-form-section>header small{display:block}.ticket-form-section>header strong{font-size:12px}.ticket-form-section>header small{color:var(--muted);margin-top:3px;font-size:10px;line-height:1.45}.ticket-type-cards{grid-template-columns:1fr 1fr;gap:10px;display:grid}.ticket-type-card{border:1px solid var(--line);min-width:0;color:var(--ink);font:inherit;text-align:left;cursor:pointer;background:#fff;border-radius:13px;align-items:flex-start;gap:10px;padding:13px;display:flex}.ticket-type-card>span:last-child{min-width:0}.ticket-type-card strong,.ticket-type-card small{display:block}.ticket-type-card strong{font-size:11px}.ticket-type-card small{color:var(--muted);margin-top:4px;font-size:9px;line-height:1.4}.ticket-type-card.selected{border-color:var(--purple);background:#f7f6fd;box-shadow:0 0 0 2px #48419714}.ticket-type-glyph{color:#6e7080;background:#f0f0f4;border-radius:11px;flex:0 0 36px;place-items:center;width:36px;height:36px;display:grid}.ticket-type-card.selected .ticket-type-glyph{color:#4942a0;background:#e9e7fa}.ticket-topic-chips{flex-wrap:wrap;align-items:center;gap:7px;padding-top:2px;display:flex}.ticket-topic-title{width:100%;color:var(--ink);font-size:10px;font-weight:800}.ticket-counter{color:var(--muted);justify-self:end;margin-top:-10px;font-size:10px}.ticket-counter.is-short{color:#b0362c;font-weight:800}.ticket-photo-section{gap:12px;display:grid}.ticket-form-section>header em{color:#6d6e7d;background:#efeff3;border-radius:999px;margin-left:5px;padding:2px 6px;font-size:8px;font-style:normal;font-weight:700}.ticket-perceived-priority{grid-template-columns:repeat(3,minmax(0,1fr));gap:9px;display:grid}.ticket-priority-choice{border:1px solid var(--line);min-width:0;color:var(--ink);font:inherit;text-align:left;cursor:pointer;background:#fff;border-radius:13px;align-items:flex-start;gap:10px;padding:13px;display:flex}.ticket-priority-choice>span{color:#6e7080;background:#f0f0f4;border-radius:11px;flex:0 0 36px;place-items:center;width:36px;height:36px;display:grid}.ticket-priority-choice>div{min-width:0}.ticket-priority-choice strong,.ticket-priority-choice small{display:block}.ticket-priority-choice strong{font-size:11px}.ticket-priority-choice strong em{color:#686a7b;font-size:9px;font-style:normal;font-weight:700}.ticket-priority-choice small{color:var(--muted);margin-top:4px;font-size:9px;line-height:1.4}.ticket-priority-choice.selected{border-color:var(--purple);box-shadow:0 0 0 2px #48419714}.ticket-priority-choice.is-baja.selected{background:#f1f8f5;border-color:#85bba4}.ticket-priority-choice.is-baja.selected>span{color:#26775b;background:#dcefe7}.ticket-priority-choice.is-media.selected{background:#fff9ed;border-color:#d7ad60}.ticket-priority-choice.is-media.selected>span{color:#986718;background:#f8e9c8}.ticket-priority-choice.is-alta.selected{background:#fff2f3;border-color:#d88f99}.ticket-priority-choice.is-alta.selected>span{color:#a73f50;background:#f7dfe3}.ticket-photo-actions{flex-wrap:wrap;gap:8px;display:flex}.ticket-photo-grid{grid-template-columns:repeat(auto-fill,minmax(96px,1fr));gap:9px;display:grid}.ticket-photo-thumb{aspect-ratio:1;border:1px solid var(--line);background:#f4f4f7;border-radius:11px;padding:0;position:relative;overflow:hidden}.ticket-photo-thumb img{object-fit:cover;width:100%;height:100%;display:block}.ticket-photo-thumb>button{color:#fff;cursor:pointer;background:#202236c7;border:0;border-radius:999px;justify-content:center;align-items:center;width:25px;height:25px;display:inline-flex;position:absolute;top:5px;right:5px}.ticket-photo-thumb.is-link{cursor:zoom-in}.ticket-photo-thumb.is-missing{cursor:default;justify-content:center;align-items:center;min-height:96px;display:flex}.ticket-photo-thumb.is-missing>span{color:var(--muted);place-items:center;gap:6px;display:grid}.ticket-photo-thumb.is-missing small{font-size:9px}.ticket-progress{justify-content:center;padding:10px 0;display:flex}.ticket-detail{gap:14px;display:grid}.ticket-detail-notices{gap:8px;display:grid}.ticket-detail-layout{grid-template-columns:minmax(0,1fr) 270px;align-items:start;gap:16px;display:grid}.ticket-detail-main,.ticket-detail-side{gap:13px;min-width:0;display:grid}.ticket-case-block,.ticket-control-card{border:1px solid var(--line);background:#fff;border-radius:14px;padding:15px}.ticket-section-title{justify-content:space-between;align-items:center;gap:12px;margin-bottom:13px;display:flex}.ticket-section-title strong,.ticket-section-title small{display:block}.ticket-section-title strong{font-size:12px}.ticket-section-title small{color:var(--muted);margin-top:3px;font-size:9px}.ticket-section-title>svg{color:var(--purple)}.ticket-description{color:#484957;white-space:pre-line;margin:0;font-size:12px;line-height:1.65}.ticket-resolution{color:#1c5a38;background:#eaf7ee;border:1px solid #bfe3c9;border-radius:13px;gap:10px;padding:13px 14px;display:flex}.ticket-resolution svg{flex:none}.ticket-resolution strong{font-size:11px}.ticket-resolution p{margin:3px 0 0;font-size:11px;line-height:1.5}.ticket-readonly{color:#555666;background:#f5f5f8;border:1px solid #d9d9e2;border-radius:13px;gap:10px;padding:13px 14px;display:flex}.ticket-readonly svg{flex:none}.ticket-readonly strong{font-size:11px}.ticket-readonly p{color:var(--muted);margin:3px 0 0;font-size:10px;line-height:1.45}.ticket-priority-summary{text-align:right;justify-items:end;gap:4px;display:grid}.ticket-priority-summary small{color:var(--muted);font-size:8px}.ticket-timeline{border-left:2px solid var(--line);flex-direction:column;gap:10px;max-height:320px;padding:1px 3px 1px 12px;display:flex;overflow-y:auto}.ticket-event{align-items:flex-start;gap:9px;display:flex}.ticket-event p{margin:0;font-size:11px;line-height:1.45}.ticket-event small{color:var(--muted);font-size:9px}.ticket-event.is-muted p{color:var(--muted);font-size:10px;font-style:italic}.ticket-avatar{width:26px;height:26px;color:var(--purple);background:var(--purple-soft);border-radius:999px;flex:none;justify-content:center;align-items:center;font-size:10px;font-weight:800;display:inline-flex}.ticket-comment-bubble{background:#f4f5f8;border:1px solid #dfe1e8;border-radius:13px 13px 13px 4px;width:fit-content;max-width:min(78%,560px);padding:10px 11px}.ticket-comment-bubble.is-mine{background:#eceafb;border-color:#cbc7ea;border-radius:13px 13px 4px;align-self:flex-end}.ticket-comment-bubble.is-other{align-self:flex-start}.ticket-comment-bubble div{justify-content:space-between;gap:8px;font-size:10px;display:flex}.ticket-comment-bubble small{color:var(--muted)}.ticket-comment-bubble p{white-space:pre-line;margin:4px 0 0;font-size:11px;line-height:1.5}.ticket-message-composer{border-top:1px solid var(--line);margin-top:13px;padding-top:13px;position:relative}.ticket-comment-form{color:var(--purple);grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:8px;display:grid}.ticket-comment-form input{border:1px solid var(--line);min-width:0;height:40px;font:inherit;border-radius:10px;outline:0;padding:0 11px;font-size:11px}.ticket-comment-form input:focus{border-color:#9292c6}.ticket-comment-form .button-primary{width:40px;min-width:40px;padding:0}.ticket-attach-button{border:1px solid var(--line);width:40px;height:40px;color:var(--purple);cursor:pointer;background:#fff;border-radius:10px;place-items:center;display:grid}.ticket-attach-button:hover{background:#f7f6fc;border-color:#aaa7d4}.ticket-attach-button:disabled{opacity:.35;cursor:not-allowed}.ticket-attachment-menu{z-index:5;border:1px solid var(--line);min-width:210px;box-shadow:var(--shadow);background:#fff;border-radius:12px;gap:3px;padding:6px;display:grid;position:absolute;bottom:48px;left:0}.ticket-attachment-menu button{min-height:40px;color:var(--ink);text-align:left;background:0 0;border:0;border-radius:8px;align-items:center;gap:9px;padding:0 10px;font-size:11px;font-weight:700;display:flex}.ticket-attachment-menu button:hover{background:#f6f5fa}.ticket-chat-locked{border-top:1px solid var(--line);color:var(--muted);align-items:center;gap:7px;margin-top:13px;padding-top:12px;font-size:10px;display:flex}.ticket-control-card{gap:13px;display:grid}.ticket-control-heading{justify-content:space-between;align-items:center;gap:10px;display:flex}.ticket-control-heading>small{color:var(--muted);text-transform:uppercase;letter-spacing:.08em;font-size:9px;font-weight:800}.ticket-owner{background:#f7f6fa;border-radius:11px;align-items:center;gap:10px;padding:11px;display:flex}.ticket-owner>span{width:32px;height:32px;color:var(--purple);background:#e9e7f7;border-radius:10px;flex:none;place-items:center;display:grid}.ticket-owner small,.ticket-owner strong{display:block}.ticket-owner small{color:var(--muted);font-size:9px}.ticket-owner strong{margin-top:3px;font-size:11px;line-height:1.35}.ticket-priority-control{gap:6px;display:grid}.ticket-priority-control>span{color:#555769;font-size:9px;font-weight:800}.ticket-priority-control>small{color:var(--muted);font-size:8px;line-height:1.4}.ticket-priority-control .compact-select{width:100%;min-width:0}.ticket-store-status{background:#f7f7fa;border:1px solid #dddde7;border-radius:12px;align-items:flex-start;gap:10px;padding:12px;display:flex}.ticket-store-status>span{color:#4c4e60;background:#e9e9ef;border-radius:11px;flex:0 0 36px;place-items:center;width:36px;height:36px;display:grid}.ticket-store-status>div{min-width:0}.ticket-store-status small,.ticket-store-status strong{display:block}.ticket-store-status small{color:var(--muted);text-transform:uppercase;letter-spacing:.06em;font-size:8px;font-weight:800}.ticket-store-status strong{margin-top:2px;font-size:12px}.ticket-store-status p{color:#666878;margin:4px 0 0;font-size:9px;line-height:1.45}.ticket-store-status.is-new{background:#f7f6fd;border-color:#dcd9f3}.ticket-store-status.is-new>span{color:#4942a0;background:#e9e7fa}.ticket-store-status.is-progress{background:#f4f7fc;border-color:#d7dfef}.ticket-store-status.is-progress>span{color:#39618f;background:#e3ecf8}.ticket-store-status.is-resolved{background:#eef9f1;border-color:#bfe3c9}.ticket-store-status.is-resolved>span{color:#26734c;background:#dcefe3}.ticket-store-status.is-closed,.ticket-store-status.is-cancelled{background:#f5f5f7;border-color:#dedee5}.ticket-store-cancel{background:#faf9fb;border:1px solid #ebe9ef;border-radius:12px;grid-template-columns:36px minmax(0,1fr);align-items:start;gap:10px;padding:12px;display:grid}.ticket-store-cancel>span{color:#8a5961;background:#f4e9eb;border-radius:11px;place-items:center;width:36px;height:36px;display:grid}.ticket-store-cancel>div{min-width:0}.ticket-store-cancel strong,.ticket-store-cancel small{display:block}.ticket-store-cancel strong{color:#4f5061;font-size:10px;line-height:1.4}.ticket-store-cancel small{color:var(--muted);margin-top:3px;font-size:8px;line-height:1.45}.ticket-store-cancel button{color:#a13c4b;background:0 0;border:0;align-items:center;min-height:28px;margin-top:7px;padding:0;font-size:9px;font-weight:800;display:inline-flex}.ticket-store-cancel button:hover{color:#7f2937;text-decoration:underline}.ticket-store-resolution-actions{gap:7px;display:grid}.ticket-store-resolution-actions button{width:100%}.ticket-action-stack>strong{font-size:11px}.ticket-action-stack>button,.ticket-action-stack .ticket-photo-actions>button{width:100%}.ticket-action-stack{z-index:2;position:relative;overflow:visible}.ticket-reassign{gap:8px;min-width:0;display:grid}.ticket-reassign .searchable-field{z-index:3;min-width:0}.ticket-reassign .searchable-menu{z-index:40}.ticket-action-stack .button-danger.is-subtle{color:#a63c4e;background:#fff;border-color:#e8c4ca}.ticket-action-stack .button-danger.is-subtle:hover{background:#fff3f5}.ticket-delete-zone{background:#fffafb;border-color:#edcdd2}.ticket-delete-zone>div{align-items:flex-start;gap:9px;display:flex}.ticket-delete-zone>div>span{color:#a63c4e;background:#fbe6e9;border-radius:10px;flex:0 0 32px;place-items:center;width:32px;height:32px;display:grid}.ticket-delete-zone strong{font-size:11px;display:block}.ticket-delete-zone p{color:var(--muted);margin:3px 0 0;font-size:9px;line-height:1.45}.ticket-delete-zone>button{width:100%}.ticket-delete-disclosure{border:1px solid var(--line);background:#fff;border-radius:12px;overflow:hidden}.ticket-delete-disclosure>summary{color:#858694;cursor:pointer;grid-template-columns:auto 1fr auto;align-items:center;gap:8px;min-height:42px;padding:0 12px;font-size:9px;font-weight:800;list-style:none;display:grid}.ticket-delete-disclosure>summary::-webkit-details-marker{display:none}.ticket-delete-disclosure>summary:hover{color:#5e5f70;background:#faf9fb}.ticket-delete-disclosure>summary>svg:last-child{transition:transform .2s}.ticket-delete-disclosure[open]>summary>svg:last-child{transform:rotate(180deg)}.ticket-delete-disclosure .ticket-delete-zone{margin:0 8px 8px}.ticket-delete-warning{color:#853342;background:#fff3f5;border:1px solid #edcdd2;border-radius:12px;align-items:flex-start;gap:10px;padding:13px;display:flex}.ticket-delete-warning svg{flex:none}.ticket-delete-warning p{margin:0;font-size:11px;line-height:1.5}.ticket-viewer{z-index:180;background:#161626c7;justify-content:center;align-items:center;padding:18px;display:flex;position:fixed;inset:0}.ticket-viewer-card{background:#fff;border-radius:16px;flex-direction:column;gap:9px;max-width:min(92vw,720px);max-height:90vh;padding:14px;display:flex;position:relative}.ticket-viewer-card img{object-fit:contain;border-radius:10px;max-width:100%;max-height:74vh}.ticket-viewer-card p{color:var(--muted);text-align:center;margin:0;font-size:10px}.ticket-viewer-close{box-shadow:var(--shadow);background:#fff;position:absolute;top:-12px;right:-12px}.ticket-toast{z-index:70;border:1px solid var(--line);border-left:4px solid var(--teal,#2f8f7c);background:#fff;border-radius:14px;align-items:flex-start;gap:12px;max-width:360px;padding:13px 15px;display:flex;position:fixed;bottom:18px;right:18px;box-shadow:0 14px 40px #2022362e}.ticket-toast>span{color:#17685a;background:#e2f5f1;border-radius:10px;flex:none;padding:8px;display:inline-flex}.ticket-toast strong{font-size:11px;display:block}.ticket-toast p{color:var(--muted);margin:2px 0 0;font-size:10px}.ticket-toast>button{color:var(--muted);cursor:pointer;background:0 0;border:0;padding:2px}.nav-badge{color:#fff;background:#ff5f6d;border-radius:999px;justify-content:center;align-items:center;min-width:18px;height:18px;margin-left:auto;padding:0 5px;font-size:9px;font-weight:800;display:inline-flex}.sidebar nav button{position:relative}.sidebar nav button .nav-badge{margin-left:0;position:absolute;top:50%;right:10px;transform:translateY(-50%)}@media (max-width:900px){.ticket-overview{grid-template-columns:repeat(2,minmax(0,1fr))}.ticket-detail-layout{grid-template-columns:1fr}.ticket-detail-side{grid-template-columns:repeat(2,minmax(0,1fr))}}@media (max-width:640px){.notification-center{margin-left:auto}.notification-popover{width:auto;max-height:calc(100vh - 80px);position:fixed;top:66px;left:12px;right:12px;overflow:auto}.support-page{gap:15px}.ticket-overview{gap:8px}.ticket-metric{gap:9px;min-height:68px;padding:10px}.ticket-metric>span{border-radius:10px;flex-basis:34px;width:34px;height:34px}.ticket-metric strong{font-size:18px}.ticket-metric small{margin-top:4px;font-size:9px}.ticket-panel{border-radius:15px;padding:12px}.ticket-toolbar{flex-direction:column;align-items:stretch}.ticket-chip-group{grid-template-columns:repeat(3,minmax(0,1fr));width:100%;display:grid}.ticket-chip{min-width:0;padding:0 6px}.ticket-search-wrap{width:100%}.ticket-filter-bar{grid-template-columns:1fr;display:grid}.ticket-group-label{display:none}.ticket-filter-bar .compact-select{width:100%}.ticket-clear{justify-self:start}.ticket-list{grid-template-columns:1fr}.ticket-card{min-height:0;padding:15px}.ticket-card-context span:not(:last-child):after{display:none}.ticket-panel>.pagination{margin:0 -12px -12px}.ticket-modal{padding:17px}.ticket-modal .modal-header{margin-bottom:15px}.ticket-type-cards,.ticket-detail-side,.ticket-perceived-priority{grid-template-columns:1fr}.ticket-form-section,.ticket-case-block,.ticket-control-card{padding:13px}.ticket-topic-chips .ticket-chip{min-height:32px}.ticket-photo-grid{grid-template-columns:repeat(3,minmax(0,1fr))}.ticket-timeline{max-height:none}.ticket-comment-form{grid-template-columns:auto minmax(0,1fr) auto}.ticket-comment-bubble{max-width:88%}.ticket-detail-main{order:2}.ticket-detail-side{order:1}.ticket-control-card:first-child{grid-template-columns:1fr}}.ticket-mobile-page{z-index:100;background:#f7f7fa;position:fixed;inset:0;overflow-y:auto}.ticket-mobile-header{z-index:10;padding:max(12px,env(safe-area-inset-top)) 16px 17px;border-bottom:1px solid var(--purple-dark);color:#fff;background:var(--purple);gap:13px;display:grid;position:sticky;top:0;box-shadow:0 7px 20px #26235b38}.ticket-mobile-nav{justify-content:space-between;align-items:center;gap:12px;display:flex}.ticket-mobile-nav>small{color:#ffffffb8;text-transform:uppercase;letter-spacing:.12em;font-size:8px;font-weight:800}.ticket-mobile-back{color:#fff;width:max-content;min-height:34px;font:inherit;cursor:pointer;background:#ffffff1f;border:1px solid #ffffff3d;border-radius:999px;align-items:center;gap:7px;padding:4px 11px 4px 5px;font-size:10px;font-weight:800;display:inline-flex}.ticket-mobile-back>span{width:24px;height:24px;color:var(--purple);background:#fff;border-radius:999px;place-items:center;display:grid}.ticket-mobile-heading h2{color:#fff;letter-spacing:-.02em;margin:0;font-size:18px;font-weight:800;line-height:1.28}.ticket-mobile-heading p{color:#ffffffc2;margin:5px 0 0;font-size:9px;line-height:1.5}.ticket-mobile-content{padding:14px 13px calc(25px + env(safe-area-inset-bottom))}.ticket-mobile-content>.ticket-composer-form,.ticket-mobile-content>.ticket-detail{max-width:760px;margin:0 auto}.notification-mobile-inbox{border:1px solid var(--line);background:#fff;border-radius:15px;max-width:760px;min-height:calc(100dvh - 150px);margin:0 auto;overflow:hidden}.notification-mobile-inbox .notification-modal-tools{border-bottom:1px solid var(--line);margin:0;padding:13px 14px}.notification-mobile-inbox .notification-list{overflow:hidden}.notification-mobile-inbox .notification-item{padding:15px 14px}.notification-mobile-inbox>.pagination{margin-top:0}@property --tw-blur{syntax:"*";inherits:false}@property --tw-brightness{syntax:"*";inherits:false}@property --tw-contrast{syntax:"*";inherits:false}@property --tw-grayscale{syntax:"*";inherits:false}@property --tw-hue-rotate{syntax:"*";inherits:false}@property --tw-invert{syntax:"*";inherits:false}@property --tw-opacity{syntax:"*";inherits:false}@property --tw-saturate{syntax:"*";inherits:false}@property --tw-sepia{syntax:"*";inherits:false}@property --tw-drop-shadow{syntax:"*";inherits:false}@property --tw-drop-shadow-color{syntax:"*";inherits:false}@property --tw-drop-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-drop-shadow-size{syntax:"*";inherits:false}